Paulette Woolf is the President of Woolf Strategies, dedicated to consulting in the areas of business transformation and executive coaching. She was Deputy Director of the Management, Evaluation and Consulting Division of the Office of Internal Oversight Services at the United Nations. Prior to that, Ms. Woolf was Chief of the internal Management Consulting Section which was devoted exclusively to providing management consulting services to UN departments world-wide. The majority of the consulting assignments provided change management services to departments that had identified solutions for implementation.
Ms. Woolf was Change Management Lead for the UN’s enterprise-wide implementation of its $385mm ERP system for 40,000 staff in over 70 locations. She co-directed design and delivery of the business transformation strategy, aligned with the project management framework, targeted to deliver process re-engineering, culture change, team building, outreach, communication and training. From 1996-2002, Ms. Woolf was Chief of Management Audit and Consulting. In that capacity, she managed audits of UN operations and programmes and recommended systemic and procedural improvements. She also participated in task forces integral to the UN’s reform effort.
Prior to 1996, Ms. Woolf held a variety of positions with New York City government and over a fifteen-year career, worked in a number of City agencies. In her last position with the City as Deputy Director of the Mayor’s Office of Contracts, Ms. Woolf assumed responsibility for specific IT development projects such as the Electronic Bulletin Board and the Automated Procurement System. Ms. Woolf also was the City’s representative for the Human Services Task Force, a Mayoral initiative which attempted to forge a partnership between the public, private and non-profit sectors in addressing issues related to delivery of human services programs. She also created the Audit Directors Forum, a professional organization for NYC audit directors.
Ms. Woolf has held Executive Board positions in a number of professional organizations such as the Intergovernmental Audit Forum and the Association of Internal Management Consultants and is a frequent lecturer on in the areas of change management, audit, consulting, contracting and performance measurement. She holds a Masters Degree in Public Administration from NYU’s Wagner Graduate School of Public Service.
New York University, Wagner School of Public Service
- 1980-82 Masters of Public Administration, concentration in management