I am a seasoned researcher passionate about uncovering motivations of human behavior and using that knowledge to help clients optimize their content, products, and marketing material. I’ve worked with a vast array of large-scale clients across many different industries, including Paramount, WB, FOX, TLC, Instagram, Snapchat, World Surf League, Kia, Ally, Prudential, Citi, Accenture, Maritz, Amazon, and Softsoap. I also have experience with a variety of methodologies ranging from traditional qualitative and quantitative approaches to innovative measurement such as biometric tracking, facial coding, eye-tracking, etc. I’m driven by a desire to help companies better serve their clients and consumers, and I look forward to helping you meet your research objectives!
Claremont Graduate University
August 2006 / June 2014
M.A. and Ph.D. in Cognitive Psychology
Wide variety of research experience, with primary applications in consumer decision making
University of Illinois
- August 2001 / May 2005 M.S. in Psychology
July 2019 / Present
Head of Customer Success (indep. consultant)
Still serving as independent consultant – I work with new clients to help brainstorm value prop, in addition to helping with research design, analysis, and storytelling.
Jan 2015 / Present
Senior Research Manager (indep. consultant)
Still serving as independent consultant – I moderate, analyze, and report for online communities, and I assist with analysis / insights / reporting on quantitative projects.
Ipsos - Neuro & Behavioral Science Centre
Jan 2013 / Jan 2015
Manager of R&D
I located and vetted new neuro- and emotion-based tools, and helped train client teams on these tools so they could sell these through to their own clients. I was also responsible for assisting on client projects which employed these tools, and I built a biometric testing lab in our office facility.