Overview

About the role

You’ll work to help Zinc understand how our audiences think, feel, and act, enabling us to show that our work has sustainable and ongoing impact and, crucially, articulating the findings to our clients.

This role will focus mainly on program-level MEL and the development of MEL inputs for program design, and support the Head of Learning with broader learning-focused initiatives.

This role will be based in Washington, D.C. and will provide high-level MEL support to both programmatic and campaign work across the organization. It will ensure high-quality MEL drives programming and will inform the organization (and clients) of insights, assisting the company to deliver on its goals, while contributing to business development and innovation activities that build Zinc Network’s client base.

Candidates must possess the right to live and work in the United States of America, and reside in Washington, D.C.

Key responsibilities

  • Designing and implementing program MEL frameworks (which includes robust quantitative and qualitative methods and participatory approaches) to measure and assess both individual partners’ and overall program performance
  • Supporting the development of theories of change, results frameworks, logic frameworks, logic models, and collaboration, learning, and adaptation (CLA) narratives for program design
  • Supporting the development and maintenance of MEL systems including MEL plan, performance indicators, data collection and reporting tools, data management systems, and standard operating procedures (data quality management plan) in collaboration with the MEL Unit and larger Research Department
  • Supporting program-level evaluations and learning activities (e.g., facilitating workshops, writing learning briefs, etc.)
  • Supporting the data analysis, writing, and review of the results and learning sections of program reports in collaboration with program staff, before submission to donor
  • Performing secondary analysis of data and sharing findings via written reports and presentations
  • Working with colleagues to evolve program frameworks as new partners join the project and new initiatives are rolled out
  • Delivering a wide range of data collection and analysis techniques including digital, campaigns and research, ensuring that the data adheres to high levels of veracity
  • Providing accurate and timely reporting of impact to key project partners and stakeholders, producing insightful reports with sophisticated advice to support clients in their decision-making
  • Managing subcontractors (including fieldwork agencies) as necessary to achieve project objectives, seeking best value at all times

Requirements
Sharing our enthusiasm for measurable impact and data-driven insight, you are a great communicator who is passionate about social change. Naturally, you have a high degree of rigour, attention to detail and a strong ability to translate complex concepts into succinct, compelling messages. With an established MEL track record, you have:

  • A minimum of 5 years of experience developing and running MEL frameworks as well as designing and implementing data collection and analysis methods
  • University degree (bachelors or higher level) in economics, statistics, social science, behavioural science, market research or other related fields
  • Experience evaluating communications projects to provide insight as to how media and campaigns are shaping the way audiences think, feel, and act
  • Strong quantitative and data analysis skills, advanced proficiency with Excel, and ideally proficiency in a stats package such as R, Strata or SPSS
  • Experience with qualitative research, particularly analyzing and interpreting data
  • Experience with managing data collection in an international context
  • Experience writing reports for donors and clients, with an eye for detail and compelling storytelling
  • Outstanding written and verbal communications skills in English, including creative presentation of information and use of data visualizations
  • Strong interpersonal skills and cross-cultural awareness, ability to work effectively with a range of stakeholders
  • Able to travel internationally and willingness to work flexible hours to accommodate colleagues working in multiple time zones
  • An entrepreneurial mindset, and enthusiasm for working in a fast-paced environment that’s receptive to new ideas
  • Desirable experience: Evaluating media development programs, understanding impact of activities on outlets and partners’ audience reach and engagement and sustainability, as well as the broader market

All while embodying the values of Zinc Network

Team positioning

· Work within the Research Department.
· Report into Head of Learning.

Benefits
Salary range: $60 000 – $70 00.

Lastly, we’re committed to hiring a diverse workforce from different professional and cultural backgrounds, and to that end we encourage a variety of people to our company to represent the diverse range of subjects associated with our projects.

About Zinc Network

Zinc Network is an international development company headquartered in London and with offices in Washington, D.C., Kyiv, Tbilisi, and Nairobi. We’re on a mission to achieve meaningful, measurable change through the application of communications, technology, and behavioral science. We are steeped in research, social and behavioral science, creative and digital execution, service design, a learn-through-doing approach to capacity development, and strong monitoring, evaluation, and learning (MEL).

We are a B-Corp certified, ethical business with 80+ team members from diverse professional and cultural backgrounds. We work with a broad range of governmental, NGO, and private sector clients, including USAID; the U.S. Department of State; the U.S. Department of Defense; the UK Home Office; the UK Foreign, Commonwealth and Development Office; the UK Ministry of Defence; the African Union; the Government of Australia; UN agencies and missions; the European Commission; Microsoft; Twitter; and Facebook.

We conceptualize and create award-winning programs, interventions, and campaigns that change the way that people think, feel, and act across a wide range of pervasive social issues, including disinformation and misinformation, violent extremism, poor governance, threats to children and young people’s online safety, gender-based violence, and more.

The Monitoring, Evaluation and Learning unit (part of the Research Department) supports Zinc Network to measure the impact of our work, and to provide insights into the adaptation and improvement of our programming. Working closely with colleagues across the organization and with our partners, our team drives tracking metrics, evaluation, insight and knowledge-sharing for better strategy and implementation.