Title: Associate, Monitoring & Evaluation

Classification: Full-time employee

Location: New York, NY (option to work remotely in the NYC area)

Reporting to: Director, Insights and Performance Management

Division: Global Shared Services


Women’s World Banking is seeking a highly motivated individual to conduct organizational monitoring & evaluation (M&E), enabling our organization to strengthen our performance and impact. The position will be responsible for the implementation of a comprehensive measurement approach to ensure continual organizational learning and accountability. He/she will work closely across business lines to design results frameworks, collect and report key performance indicators, analyze performance, and communicate results to a variety of stakeholders.

Insights & Performance Management Team

This position will be part of a new team within Women’s World Banking that seeks to utilize insights to drive performance and impact, through three key functions:

  • Monitor: Assessing program and operational effectiveness & efficiency and measuring results.
  • Learn: Capturing and sharing lessons and insights.
  • Improve: Establishing and operationalizing best practices, methodologies and tools.

As a shared service, the Insights & Performance Management team will work across business lines to drive performance.


The Associate, M&E will be responsible for:

  • Conducting organizational performance measurement, including:
    • Maintenance of the organizational dashboard
    • Developing clear processes and accountabilities around key performance indicators (KPIs) data collection and reporting
    • Oversight of organizational M&E platform (DevResults)
  • Designing and implementing program/project measurement frameworks, including:
    • Supporting development of measurement frameworks during project scoping, to ensure organizational alignment
    • Collaborating with programmatic staff to identify KPIs, set targets, establish data collection methods and timelines, and develop tools and templates
    • Supporting programmatic staff in timely reporting on KPIs
  • Conducting analysis of performance against targets, including:
    • Aggregating results across lines of business to inform insights
    • Identifying areas for improvement
  • Communicating performance results to internal stakeholders, and supporting conveyance to external stakeholders, including:
    • Preparing reports for Executive Management and the Board
    • Supporting fundraising and reporting to donors/ investors
    • Sharing relevant performance and impact for public communications
  • Developing a culture of continuous improvement, by:
    • Implementing standard tools and processes for M&E
    • Training staff on key M&E topics such as target-setting and using data to inform insights
    • Ensuring the right data is being used throughout the organization to drive performance

Within the first 75 days

  • Assume full responsibility of the position;
  • Embrace Women’s World Banking’s core values and desired behaviors;
  • Forge positive working relationships with cross-functional staff;
  • Embrace Women’s World Banking’s unique characteristics and offerings;
  • Learn and comprehend the Women’s World Banking business model, programs and measurement frameworks;
  • Become trained in and fully integrate the use of Women’s World Banking systems and policies into your day-to-day activities

Skills & Attributes

  • Self-starter and critical thinker
  • Excellent analytical capabilities with a demonstrated ability to synthesize data and communicate results to inform decision making
  • Strong interpersonal skills; experience with and a level of comfort in working across departments
  • Excellent organizational and communication skills
  • Commitment to women’s economic empowerment and a passion for the work of Women’s World Banking

Required Qualifications

  • Bachelor’s degree from an accredited college or university or equivalent experience
  • 3+ years of relevant work experience in monitoring & evaluation or performance management
  • Proficient with Microsoft Office Suite applications, especially MS Excel and PowerPoint
  • Fluency in English required

Preferred Qualifications

  • Experience with international development work, particularly financial inclusion
  • Data analytics and data visualization skills
  • Experience with M&E software or platform

About Women's World Banking

We believe in being a force for the greater good, devoted to accelerating and growing the financial inclusion of women. With rapidly changing markets, influenced by technology and social behavioral expectations, we are embarking on a new chapter to transform the way we design and implement solutions.

For nearly 40 years, Women’s World Banking has partnered with financial institutions, showing them the benefit of investing in women as customers. We equip these institutions with in-depth research and data driven insights to develop financial products and educational programs. While our clients are financial service providers, our mission is to engage consumers – women who are marginalized by financial systems.