Overview

About Robin Hood

Founded in 1988, Robin Hood finds, fuels, and creates the most impactful and scalable solutions lifting families out of poverty in New York City. The largest poverty fighting organization in New York City, Robin Hood partners with top nonprofits in New York City and invests in legal services, housing, meals, workforce development training, education programs, and other vital services that give New Yorkers in need the tools they need to build better lives. The programs it funds are often the first of their kind and serve as demonstration models to identify what works before being replicated in other cities. Because its Board of Directors covers 100% of all administrative, fundraising, and evaluation costs, every dollar donated goes directly to organizations helping New Yorkers in need.

While Robin Hood’s primary focus is on New York, its impact extends far beyond the borders of the city. Its pioneering, metrics-based approach has become the gold standard for charities around the nation as Robin Hood works to understand and evaluate the impact of its partners to ensure that its philanthropic dollars are utilized to maximum impact. Robin Hood also supports its community partners and their leaders with financial and strategic support and management assistance that allows those organizations to maximize their impact.

Building on our 30 years of experience, Robin Hood is expanding our impact with an explicit focus on lifting families sustainably and measurably out of poverty through supporting the most effective community partners; influencing public policy; raising our thought leadership profile; importing and exporting effective ideas and strategies nationally; and building new collaborations with strategic partners. As New York City emerges from the worst of the global pandemic, we are focused on getting families back on their feet; getting kids back on track; and getting New Yorkers back to work.

Robin Hood also understands that if we are to support families living in poverty and find permanent pathways out of poverty and towards financial independence, we must become an effective partner with government, especially at the City and State levels. We do this by leveraging the expertise of those who are closest to the challenges of poverty, including community members, community-based organizations, and others with specialized skills and knowledge. We also aim to collaborate with New York City government to fund program and policy innovations that hold the promise of expanding economic opportunity in New York City – providing nimble “risk capital” for high-potential strategies. In this way, we seek to leverage our philanthropic investments by finding ways to advance the highest-impact strategies at scale.

Given its long-standing reputation among influencers and support of over 200 New York City non-profit organizations, Robin Hood has the unique ability to be a catalyzing force for the poor, bringing distinct constituencies together to develop and spread the most effective strategies to advance economic mobility in New York City and beyond.

Reporting Relationship

The Managing Director, Learning and Measurement is on the Program team and will report to the Chief Program & Impact Officer.

Position Overview

The Managing Director, Learning and Measurement will work closely with the Chief of Grant Strategy, as well as members of the Policy and Partnerships & Impact teams to assist in the measurement of programs and activities, to capture learnings, and to improve articulation of and accountability for goals and priorities that contribute to Robin Hood’s strategic vision of sustainably moving households out of poverty. The Managing Director, Learning and Measurement will help staff to measure the impact of Robin Hood’s grantmaking and policy activities and provide the team with the latest research to drive greater efficiencies and clarity in the decision-making process. The Managing Director, Learning and Measurement plays a pivotal role in helping staff and our community partners (grantees) improve their organizational effectiveness and practice, share effective strategies, and strengthen our grantmaking impact.

Responsibilities

Responsibilities include, but are not limited to:

  • Serve as the primary Learning and Measurement point of contact for internal teams and leadership, with specific emphasis on using data and research for learnings and to understand the progress of Robin Hood’s investments against goals.
  • Work with the Program, Policy and Partnerships teams to surface key learnings from previous and current grantmaking and initiatives, and to actively disseminate results and lessons to other staff, community partners, and the field.
  • Conduct reviews of research studies in order to provide an independent, objective perspective on the existing evidence base for programs and policies that help achieve mobility from poverty.
  • Support the Program, Policy and Partnership teams in developing a measurement approach to grants and initiatives and help develop a monitoring plan, select metrics and assess implementation.
  • Collaborate with internal teams to answer strategic research questions and provide support to help staff in designing measurement and evaluation plans for funded projects.
  • Work with internal teams to ensure that the organization’s programs and priorities are informed by input from local communities that are impacted by poverty.
  • In partnership with external researchers, design a methodology for accurately understanding the potential impact of programs and policies on the long-term economic mobility of individuals and households.
  • Ensure the accuracy and relevance of the organization’s existing benefit/cost metrics and work with internal teams and external experts to develop new metrics based on current investments and the latest research.
  • Work with researchers from the Center on Poverty and Social Policy at Columbia University and internal staff to guide the priorities of the Robin Hood Poverty Tracker and Early Childhood Poverty Tracker; provide input on the publication and dissemination of reports and briefs.
  • Develop a methodology for tracking and reporting the public and philanthropic dollars influenced through Robin Hood’s programmatic, policy and partnership activities.
  • Share evaluation lessons via writing and other mediums to synthesize what and how Robin Hood is learning; help Robin Hood to become a model for supporting transparent learning in philanthropy and building the evidence for “what works” to sustainably move households out of poverty.
  • Work with the Program Operations and Technology team to maintain data systems on an ongoing basis and to design dashboards to capture key performance indicators.

Qualifications

  • Master’s degree plus 10 years of experience or equivalent combination of education and experience, in research and/or evaluation
  • Strong research, analytical, writing, and oral presentation skills
  • Extensive management experience and insight about non-profit performance measurements and operations:
    • Broad knowledge about urban social services models and delivery
    • Broad, seasoned perspective on philanthropic field and its constituencies; knowledge of grant making preferred
    • Broad knowledge of social problems, programs and policies, government programs, funding streams, and cost structuring
  • Technical expertise in evaluation, preferably in poverty-related or social services work in the U.S.
  • Experience conducting evaluations and impact assessments, including experience with a broad variety of qualitative and quantitative evaluation techniques
  • Experience with human-centered design or participatory research methods, preferred
  • Experience in data analysis and data visuals (e.g., development of reports and dashboards)
  • Strong facilitation skills for evaluation-related meetings, dialogues, and working sessions
  • Highly effective interpersonal and relational skills, including a demonstrated ability to work successfully across complex, matrixed teams and with roles at multiple levels
  • High emotional intelligence with the ability to provide nuanced support to team members on evaluation issues that builds trust and confidence across diverse team cultures and priorities
  • A curious disposition motivated by an internal drive to understand and untangle complex issues
  • Exceptional prioritization and time management skills with demonstrated ability to manage a diverse and demanding workload in a fast-paced environment
  • Commitment to poverty issues and to Robin Hood’s model of engaged grant making
  • Ability to be both a long-term strategic visionary and to understand current on-the-ground realities
  • A good blend of entrepreneurial spirit and the capacity to work within a team
  • Embraces ambiguity and has a willingness to “roll up their sleeves”
  • High degree of self-awareness, humility, and diplomacy
  • Sense of humor and skillful listener

Diversity, Equity, and Inclusion

Robin Hood is committed to promoting diversity, equity, inclusion, and representation in all aspects of its work. As New York City’s largest poverty-fighting organization, Robin Hood believes that building a diverse team is fundamental to its ability to effectively serve and strengthen organizations serving the most vulnerable communities in the city, and to influence the policies that affect them.

Robin Hood believes in the potential that diversity creates – deep and responsive relationships with its community partners; the ability to solve complex problems efficiently and effectively; and, most importantly, the ability of its diverse staff to work to its full capacity.

Robin Hood builds diversity, inclusion, and equity practices into all aspects of its work. Its practices, values, traditions, and beliefs are embedded in the inclusive culture that it creates. Operationally, its formal and informal structures support a work environment that advances the professional development of staff at all levels, allows for innovation, and grounds its work as poverty fighters.

In its workplace, diversity equals representation. Robin Hood seeks to attract and retain a staff that reflects the communities that it serves. Racial and ethnic diversity matter to it, as does diversity among other cultural identifiers (ability, educational background, generation, gender, gender expression religion, immigration status, military status, sexual orientation, socioeconomic status).

Diversity within Robin Hood’s staff is enhanced by its efforts at meaningful inclusion. It ensures that team members are empowered to make decisions, offer actionable feedback, and share credit for team success. Further, Robin Hood seeks to develop its talent professionally and has created an intentional focus on mentorship and sponsorship, particularly of junior staff. its goal is to encourage long term talent retention and engagement, while fostering a culture of innovation.

Robin Hood Guiding Principles

As an organization committed to economic mobility, our work is grounded in the following Guiding Principles:

  • Diversity, equity, and inclusion
  • Proximity and humanity
  • Risk-taking and innovation 

Our professional community reflects myriad demographic characteristics, perspectives, and backgrounds, which includes various identities that reflect diversity in gender identity and expression, race, ethnicity, religion, sexual orientation, ability, and socioeconomic status.  Our colleagues have access to opportunity and advancement, as we promote fair and equitable treatment and have encouraged participation by underrepresented groups. As a team, we promote a sense of belonging, high levels of engagement, and shared respect.

  • Robin Hood puts people first. Always.
  • Robin Hood is unafraid to take action and create solutions.
  • Robin Hood is data driven and heart led.
  • Robin Hood works the coat check.

Salary and Benefits

Robin Hood offers a highly competitive and comprehensive salary and package of employee benefits and encourages strong work-life balance. This position is located in New York City.

To Apply

Please visit our website to complete our online application.

Robin Hood is an equal opportunity employer. Applicants from diverse backgrounds and identities are encouraged to apply.

Please note that Robin Hood Foundation has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees. As a condition of employment, Robin Hood employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.