At the heart of Pact is the promise of a better tomorrow. A nonprofit international development organization founded in 1971, Pact works on the ground in nearly 40 countries to improve the lives of those who are challenged by poverty and marginalization. We serve these communities because we envision a world where everyone owns their future. To do this, we build systemic solutions in partnership with local organizations, businesses, and governments that create sustainable and resilient communities where those we serve are heard, capable, and vibrant. Pact is a recognized global leader in international development. Our staff have a range of expertise in areas including public health, capacity development, governance and civil society, natural resource management, poverty, fragile states, monitoring and evaluation, small-scale and artisanal mining, microfinance and more. This expertise is combined in Pact’s unique integrated approach, which focuses on systemic changes needed to improve people’s lives.


Programs – Pact strives for a world where all people are heard, capable, and vibrant. The Programs Team helps realize this objective by bridging program management, technical support, and business development, enabling Pact to achieve its global strategy. We ensure program excellence through continuous learning, monitoring and evaluation and provide organizational and industry-wide thought leadership by leveraging a complementary set of cross-functional, multi-disciplinary skills, expertise, and experiences. The Programs team: influences progressive change through the development and implementation of global and regional strategies and business plans; supports advancement of innovative solutions; pursues new business opportunities; and drives effective internal and external engagement to maximize Pact’s impact across the globe. Across all aspects of its role, the Programs Department adheres to and promotes a culture of inclusion, accountability, and respect.

Position Overview

Pact seeks a Monitoring, Evaluation, and Learning (MEL) and Capacity Development Manager fortheanticipated USAID/Democratic Republic of Congo Advancing the Rights of Indigenous Peoples (ARIP)Activity, which will contribute to DRC’s Journey to Self-Reliance and social resilience by strengthening local partners’ technical and institutional capacities.This is anticipated to be a five-year activity. This position is contingent upon award.

The MEL and Capacity Development Manager provides strategic guidance, vision, and management for successful monitoring and evaluation and capacity development for the ARIP program. This individual supervisesthe project’s MEL and capacitydevelopmentrolesand ensures the strategic and functional integration of all MEL and capacity development activities as well as active collaboration with sub-awardees and USAID. Themanager oversees all MEL and capacity development activities, provides technical direction and support, ensures the accurate reporting of results for program activities, and ensures the program aligns with Pact’s quality standards for MEL and capacity development in close coordination with Pact’s Results and Measurement (R&M) and Capacity Development (CD) Teams.

Key Responsibilities

Monitoring & Evaluation:

  • The MEL and Capacity DevelopmentManager will lead the development and implementation of the MEL Plan, including capacity building and robust monitoring of all activities.
  • Lead internal evaluation methodologies to understand program improvement throughout the life of the project.
  • Train, supervise, and mentor a team of MEL (based on Pact’s MERL modules) and Capacity Development staff.
  • Support any Pact partners in developing qualitative and quantitative data collection plans, activity results frameworks (input, output, outcome and impact), and relevant indicators.

  • Integrate and implement adaptive management and collaborating, learning, and adapting (CLA) participatory approaches, tools and strategies throughout the activity through co-creation and contextualization.
  • Integrate the use of innovative technologies, data platforms and GIS mapping for data collection, management and reporting.

Capacity Development:

  • Lead the development and implementation of the project’s comprehensive capacitydevelopment strategy to strengthen the organizational and technical capacity of the project consortium and local partners.

  • Oversee and provide strategic input towards the design of capacity development services for partners for a wide range of institutional areas including financial and administrative management, human resources, institutional governance, monitoring and evaluation, etc.
  • Lead the technical and contextual adaptation of Pact’s organizational assessment tools and supervise or directly implement baseline and follow-up assessments.
  • Foster strong collaboration and coordination with the grants management team to integrate capacity development and subaward monitoring processes and to ensure that capacity development is incorporated into subawards, as appropriate.
  • Work closely with Pact headquarters to design and integrate developmental evaluation activities within the project, and to develop a Developmental Evaluation Plan that will include intervention areas to be monitored and evaluated for real time program improvement throughout the life of the project.
  • Lead the development and institutionalize the utilization of centralized project data management and case management systems.

Reporting and liaison:

  • Collaborate with other staff and Pact partners to develop, review, and finalize monthly, quarterly, and annual reports, workplans and budgets and report to senior staff.
  • Serve as liaison to USAID MEL staff and the consortium MEL staff as well as other international, government, non-government agencies involved in related activities.

Basic Requirements

  • Master’s degree in a relevant field, such as: social science (international development, political science), statistics, or economics.
  • At least eight (8) years of experience in establishing or managing M&E systems, tools, reporting, evaluations, and learning for data-intensive USAID-funded programs.
  • Seven to ten (7-10) years of experience in strengthening of civil society, government institutions, and other relevant entities; community-based natural resource management; and/or other relevant programming, preferably for USAID natural resource management or biodiversity conservation programs.
  • Excellent grasp and demonstrated experience in participatory capacity development, organizational development, adult learning, and other related methodologies.

  • Excellent facilitation, training, and mentoring skills in a variety of organizational development and technical topics.
  • Proven ability to manage a team, set realistic priorities, and plan for the successful implementation of activities.
  • Experience designing and overseeing data management systems, including longitudinal client tracking.
  • Proven skills in building M&E capacity of sub-partners.
  • Demonstrated ability to establish and sustain interpersonal and professional relationships with the USAID DRC Mission, Government of DRC, implementing partners, and local NGOs.
  • Experience with resilience programming, capacity building, economic strengthening, service delivery, quality improvement, or policy development.
  • Strong writing and oral presentation skills, including fluency in English and French.

Preferred Qualifications

  • Fluency in one or more official languages of DRC (aside from Frenchand English)

  • DRC nationals are strongly encouraged to apply.